1. SUBJECT OF THE AGREEMENT

The subject of this agreement is to determine the rights and obligations of the parties regarding the Guest’s electronic purchase of accommodation and other related services offered by the Hotel.

2. INFORMATION ABOUT THE SERVICES

The Guest confirms the details including the room type, date, number of people, price and payment information chosen during the reservation process electronically.

The prices and features of all services offered on the website are up-to-date and the Hotel reserves the right to change them.

3. PAYMENT TERMS

- The guest can pay the amount specified at the time of reservation by credit card, money order/EFT or other online payment methods.

- The hotel reserves the right to request pre-authorization or security confirmation when deemed necessary.

4. BOOKING, CANCELLATION AND CHANGE CONDITIONS

- The guest has seen and approved the cancellation and change conditions at the time of booking.

- Refunds may not be made for early bookings or promotional sales.

- Cancellation conditions may vary depending on the type of service and are stated separately at the time of booking.

- The hotel reserves the right to cancel or postpone the service in case of force majeure (natural disaster, epidemic, decisions regarding public order, etc.) that cannot be provided.

5. FORCE MAJEURE

In cases where the parties develop beyond their control and prevent the performance of the contract (war, fire, strike, earthquake, epidemic, etc.), the parties cannot be held responsible for force majeure.

6. PROTECTION OF PERSONAL DATA

The guests personal data is processed only for the purpose of providing the service and fulfilling legal obligations. For detailed information, the "Privacy Policy" page should be reviewed.

The Hotel is obliged to take the necessary technical and administrative measures within the scope of KVKK.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All content, images, logos and information on the website belong to the Hotel. It cannot be copied, reproduced or used for commercial purposes without permission.

8. COMPETENT COURT

In disputes that may arise from this agreement, Consumer Arbitration Committees and Consumer Courts are competent, according to the monetary limits determined by the Ministry of Trade of the Republic of Turkey.

9. ENFORCEMENT

When the guest completes the reservation process on the website, he/she declares that he/she has read, understood and accepted all the terms of this agreement.

This agreement enters into force as soon as it is approved electronically.